Agreements and terms and conditions


LMT Service Agreement

We would like to invite you to read the terms and conditions of the LMT Service Agreement (lv), as well as the Fair Use Policy of our services.

LMT provides comprehensive information about our services, as well as liabilities of both parties. As new services are developed, the LMT offers an ever wider range of opportunities. Keep up-to-date with our homepage to find out about new deals and changes in our services. If any changes are made to tariff plans or their conditions of use, we will contact you (by a text message, e-mail, etc.) to give you enough time to read the changes and decide if they address your needs or interests.

In cases listed in the applicable law LMT customers – individuals that purchase goods or services for private and non-commercial purposes shall have a right to rely on their right of withdrawal unless the customer issues an order to activate or deactivate a specific service pursuant to the LMT Services Agreement. This service order also serves as customer’s consent to initiate the execution of the applicable agreement.

Information about electronic communications and other services, conditions of use and descriptions, service quality, charges, tariffs and settlements published in our homepage constitutes an integral part of the LMT Services Agreement. Online information can be reviewed, as well as saved by any LMT customer, e.g by printing a hard copy. In addition, this information is available via the LMT toll-free Infoline 8076 8076, as well as at any LMT Customer Service Center.

My Set Agreement

If you would like to purchase a device by entering into a My Set Agreement, please read its terms and conditions (lv).


Installment Agreement
Terms and conditions of the Installment Agreement (lv) are available here.

Prior to the use of LMT services, please read the data processing information provided by LMT. In respect of data processing that is conducted by LMT Retail & Logistics as the device service controller within the INSTALLMENT AGREEMENT, please read the data processing report provided by the respective controller. This controller is individually liable for the processing of data under its responsibility and the exercise of rights of persons related thereto. LMT as a data controller pays the highest attention to these issues. Within the framework of the services provided we process the data only in the required amount and time period, arising out of the substance of service and requirements of the binding laws and regulations. Under the INSTALLMENT AGREEMENT basic data, e.g., name, surname or company name, information on the device (model, series number) etc. may be processed. The purpose of data processed is to provide the selected service, including settlement and solving of the issues submitted, if any, as well as the compliance with the binding laws and regulations. The basis for data processing is the requested LMT service and implementation of the laws and regulations related thereto. Such processing is the precondition for the transaction, and non-provision of data may partly or fully delay or terminate the provision of service. LMT customer has the right to exercise the right stipulated in the laws and regulations in respect of his/her data. Find out more about the data protection conducted by LMT and the right to data protection in LMT Privacy Policy.
Right of Withdrawal

In cases listed in the applicable law LMT customers – individuals that purchase goods or services for private and non-commercial purposes shall have a right to rely on their right of withdrawal unless the customer issues an order to activate or deactivate a specific service pursuant to the LMT Services Agreement. This service order also serves as customer’s consent to initiate the execution of the applicable agreement.
You can print the withdrawal form (lv) here.


Repurchase Terms and Conditions

Repurchasing is offered by LMT Retail & Logistics LLC.
Terms and conditions of the new service “Repurchasing of devices” are available here.

OPEN Agreement
If you prefer to use only new devices, please read the terms and conditions of the LMT OPEN Agreement (lv).

Prior to the use of LMT services, please read the data processing information provided by LMT. In respect of data processing that is conducted by LMT Retail & Logistics as the device service controller within the OPEN AGREEMENT, please read the data processing report provided by the respective controller. This controller is individually liable for the processing of data under its responsibility and the exercise of rights of persons related thereto. LMT as a data controller pays the highest attention to these issues. Within the framework of the services provided we process the data only in the required amount and time period, arising out of the substance of service and requirements of the binding laws and regulations. Under the OPEN AGREEMENT basic data, e.g., name, surname or company name, information on the device (model, series number) etc. may be processed. The purpose of data processed is to provide the selected service, including settlement and solving of the issues submitted, if any, as well as the compliance with the binding laws and regulations. The basis for data processing is the requested LMT service and implementation of the laws and regulations related thereto. Such processing is the precondition for the transaction, and non-provision of data may partly or fully delay or terminate the provision of service. LMT customer has the right to exercise the right stipulated in the laws and regulations in respect of his/her data. Find out more about the data protection conducted by LMT and the right to data protection in LMT Privacy Policy.
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