Charges and tariffs abroad
Check mobile communication costs abroad
Charges and tariffs abroad
Check mobile communication costs abroad
Type of payment
What else should you know...
On vacation, on business, in a neighboring country or another continent – use your phone abroad just like at home!
This option – visiting the networks of other operators – is called roaming.
Calls and SMS
450
operators
212
countries
Internet
382
operators
193
countries
On vacation, on business, in a neighboring country or another continent – use your phone abroad just like at home!
This option – visiting the networks of other operators – is called roaming.
- Be available wherever you are
- Use your LMT connection in the EEA+ countries* just like at home – at no additional charge in compliance with the Terms of fair use of LMT services abroad
- Be sure about your costs with the Internet While Travelling
Before you leave, please study the tariffs and read about using your phone abroad or close to the border.
Important!
Mobile operators worldwide are modernizing their networks, and calling services are evolving as 2G and 3G networks are being phased out and replaced by 4G and 5G technologies. To continue making and receiving calls while abroad, you need a VoLTE-compatible phone and a postpaid mobile plan.
- In some foreign networks, your phone must also support VoLTE emergency calling. If your phone model does not support this feature, the operator may refuse to allow it to register on the network.
- All devices tested by LMT for VoLTE compatibility also support VoLTE emergency calling.
- You can see the available mobile technologies next to each network name.
Please note!
In case of emergency abroad, call 112. Here you can find information about emergency services and public alert mobile applications in EEA+ countries.
For your information!
We offer you the opportunity to activate the ban on using mobile network services in ship and ferry, airplane and satellite networks. This will be useful while traveling, if you want to avoid additional expenses for communications in networks that are not subject to terms and conditions of EEA+ countries.
To enable or disable this ban, contact us by phone 80768076 or +371 29319911 (from abroad), or at My LMT section Saziņa ar LMT (Contact LMT), or by e-mail: [email protected].
To be on the safe side, when you arrive, we will send you a text message with information about tariffs in the respective country. You can use My LMT to adapt the receipt of these texts to your needs.
* EEA+ countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, as well as Ukraine and Moldova.
You can make and receive calls abroad, as well as send and receive text messages and MMS – just remember about some important aspects.
- Before going abroad, please make sure that your tariff plan and phone can be used in the respective country, especially 4G/5G/VoLTE technology support, and please read the applicable tariffs – enter the country in the menu at the top of the page and study the tariffs.
- All over the world, operators are modernizing their communication networks and shutting down outdated 2G/3G networks. To be able to make a call, you need a phone that supports VoLTE technology, VoLTE must be activated on your phone, and you need a postpaid tariff plan. Some foreign networks also require support for VoLTE emergency calling. For more information, please refer to the "General information" section.
- Enter all numbers in an internationally standardized format (to Latvia beginning with +371). To make it easier, save them on your phone in this format.
- Please remember that sending and receiving MMS abroad is charged according to the amount of data traffic consumed, in accordance with internet rates in foreign countries and the terms and conditions of the tariff plan in the LMT network. If you want to stop receiving MMS, text MMS– to 1688. When you return home, do remember to reactive this function by texting MMS+ to the same number.
- Use LMT-friendly networks, when you travel abroad. They offer the best rates.
- If you want to save, when outside the EEA+ countries*, for calling use call-back instead of a direct call (see rates at the top of the page when selecting a country). It is also a good alternative to direct calls in situations when they are not available.
* EEA+ countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, as well as Ukraine and Moldova.
No need to change your habits – use the internet in your phone, computer or tablet abroad just like at home!
Information on the internet consumption is always available here (in phone): info.lmt.lv/internets.
Bear in mind that this option is available only by using LMT mobile data (in Latvia and abroad).
- In EEA+ countries*
You have a specific internet allowance available to you in all EEA+ countries at no additional charge, if you use any of the LMT tariff plans or services that offer it. The available internet volume** is indicated by entering the country of interest in the menu at the top of the page.
When you have consumed your internet allowance, keep using the internet at an additional charge – enjoy options provided by the Internet While Travelling! Monthly allowance in EEA+ countries may be used until the end of a calendar month at 23.59 Latvian time. - In GLOBAL country groups
If you have an active Internet While Travelling, start using the internet right now! No full payment is required at once, but only 0.99 € per MB. When 16 MB is used or 15.99 € is reached, the remaining amount will be without extra fee (Global 1 – 1520 MB, Global 2 – 484 MB, Global 3 – 84 MB).
Amount expiry date – 30 days from the date of starting up the internet*** until the last day 23.59 Latvian time. - In other countries
In countries where no Internet While Travelling is available, use the charge per MB option. Depending on the network used three tariffs are available – 0.99 €/MB, 4.99 €/MB and 14.99 €/MB. View information about tariffs for specific operators' networks at the top of the page by indicating the country.
Additional information
Internet While Travelling
Purpose
If you would like to control costs and do not need a large internet allowance.
Group of countries
- EEA+ countries
- Global 1
- Global 2
- Global 3
Purchasing of add-on data allowance
- In a web browser, after having used your allowance
- With a text message ICE, PAS1, PAS2 or PAS3 to 1688
Control options
- Control of the included internet allowance in the LMT offer – when the included allowance in EEZ+ countries is close to expiring and expires, we will send you an informative SMS
- Internet While Travelling 30 days (in all GLOBAL groups) or internet (in the EEA+ countries) cost control – when the purchased allowance is close to expiring and expires, you will receive a text message
- Internet cost control – you can be sure that your internet costs abroad will not exceed the limit that you have chosen
- Information about the consumed internet allowance is always available at My LMT and here: https://info.lmt.lv/internets (the link is available using LMT mobile data in Latvia and abroad)
Changing the payment plan
To change to the Internet While Travelling+, send IC+ to 1688.
What type of internet connection do I have?
Find out at My LMT or text ICI to 1688.
Important!
- Included and unused internet allowance in Internet While Traveling cost is not valid after the usage period expires, and also in different groups of countries.
- If you would like to consume data in several country groups, the charge will apply per group.
- Internet tariffs abroad may be higher than in Latvia, especially if you have chosen to be charged per MB.
- Remember that it is not possible to use the data allowance included in LMT internet plans beyond the EEA+. Before you travel abroad, please check the tariffs in the country and network of your destination – use the menu at the top of the page!
- The quality of mobile services abroad may differ from the quality of services used in the LMT network and depends on the quality of services provided by the network of the foreign operator.
- Before using LMT services, please read the personal data processing information provided by LMT. As a data controller LMT pays the greatest attention to these issues. As part of the services provided by LMT, we process personal data only to the necessary extent and time period, which results from the nature of the service and the requirements of binding regulatory acts. As part of the Internet While Travelling service, basic data may be processed, such as connection number etc., as well as metadata of electronic communications, including load data – information related to the provision of electronic communications services. The purpose of the data to be processed is to implement the execution of the selected service, including ensuring the related quality, payments and solving the reported issues, if they arise, as well as the execution of the binding laws and regulations. The basis of data processing is the requested LMT service and the implementation of related laws and regulations. Such processing is a prerequisite for the execution of the transaction, and failure to provide data may partially or completely delay or terminate the provision of the transaction. With regard to his or her data, the LMT customer has the right to exercise the rights set forth in the laws and regulations. More information about the protection of personal data implemented by LMT and the rights of individuals in the field of data processing is available in the LMT Privacy Policy.
- In order to ensure the best possible customer experience and make full use of LMT services, LMT may contact you (by phone, by sending a text message, e-mail or a message in the internet browser) during the use of the services regarding issues of service administration and use.
* EEA+ countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, as well as Ukraine and Moldova.
** In other EEA+ countries outside of Latvia the fair usage allowance is determined pursuant to the EU Fair Usage Policy and the EU Roaming Regulation. This allowance changes from time to time. Please follow the information on the LMT website or use the menu at the top of the page by selecting your tariff plan or service.
*** The start time of data usage:
- 4G/5G network – irrespective of whether the option of using the internet abroad has been activated on the device, it shows the registration of LMT connection in the foreign LTE/4G/5G communication network;
- 2G/3G network – creating of data transmission session with LMT connection, if the option of using the internet abroad has been activated.
Wherever you are in the world, the cost of using the internet abroad will be exactly as you have chosen! According to European Union (EU) regulations, the amount for internet cost control abroad is 60.00 € per month, but you can change it.
- Avoid high bills
- Choose the appropriate amount you want to stay within
- Receive an SMS when the amount is reached
- Especially useful in regions where only pay-per-MB is available
How to get connected
If the EU-regulated internet cost control amount abroad suits you, there is no need to set another amount. However, if you prefer a smaller amount, or opposite, if you need a larger one, set your spending limit! You can choose a specific amount: 35 €, 60 €, 70 €, 100 €, 140 €. For business clients, it can be even higher (see the information in the Questions and Answers section). However, note that the amount must not exceed your maximum internet cost control limit abroad, and it cannot be greater than your total credit limit.
Choose the easiest way to sign up!
- In My LMT
- By texting VGL to 1688 you will sign up to the maximum cost control limit
- Text VGLx to the same number, indicating the chosen amount instead of x. For example, by texting VGL100, you will be able to spend 100 € on the internet abroad.
- Come to the closest LMT Customer Centre or store.
How it works
You will receive an informative message before you have reached your cost control limit, as well as when you have reached it. It means that until the end of the respective month you will not be also to use the internet abroad. Other services will be available to you.
If you wish to resume your internet use, please increase your monthly cost control limit, e.g. by sending a text message to 1688. If you would like to keep the same cost control limit, nothing has to be done – internet access will be restored at the beginning of the next month.
Important!
- The easiest way to find out what amount you can spend on internet abroad is to log into My LMT. You can also send a text message VGLI to 1688 or ask at the closest LMT Customer Centre or store.
- If you have several LMT numbers registered in your name, you can either chose to impose the same monthly internet limit on all of them or a different limit on each number.
- If you use a device that does not allow to receive text messages, the notification can be sent to an alternative number. In this case you have to contact us or come to the closest LMT Customer Centre.
When you travel to non-EEA+ countries*, it is always less expensive to call Latvia via a call-back – save up to 64%! It is also quite easy and convenient – just dial a specific combination with the number of the recipient and wait for a call-back!
Unlike a direct call, when you call Latvia via a call-back, you can dial the recipient’s number according to the local (*100*XXXXXXXX#), as well as international standard (*100*+371XXXXXXXX#). But calls to other countries should always be made according to the international dialing standard.
1
2
3
Call to Latvia
*100*+371XXXXXXXX#
Call
Receive a call-back and speak!
+37129202014
Answer
1. XXXXXXXX – recipient's number
2. Dial the combination with no spaces
3. Press – "Call"
1.You will receive a call
2. Press “Answer”
3. Wait until you're connected and speak!
1. If the line is busy, you will hear the respective audio signal
2. At the end of your conversation press the end key
1
Call to Latvia
*100*+371XXXXXXXX#
Call
1. XXXXXXXX – recipient's number
2. Dial the combination with no spaces
3. Press – "Call"
2
Receive a call-back and speak!
+37129202014
Answer
1.You will receive a call
2. Press “Answer”
3. Wait until you're connected and speak!
3
1. If the line is busy, you will hear the respective audio signal
2. At the end of your conversation press the end key
Important!
- Call-back can only be used in the 2G and 3G networks – in the menu at the top of the page, enter the country and check if the call-back is available.
- You can use call-back to call Latvia or other countries, just make sure that this option offers a better price.
- As call-back numbers are not saved in the list of calls, we recommend to save the required numbers in your address book in a call-back format to be able to make your calls easier.
- If you travel to the EEA+ countries, use direct calling for local and intra-EEA+ calls as it will allow to save money!
- Read more about call-back.
* EEA+ countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, as well as Ukraine and Moldova.
Calls and SMS
399
operators
190
countries
Internet
343
operators
172
countries
- Use the internet on your phone
- Send and receive text messages
- Receive calls
- Make calls by dialing a number, as well as using call-back (in networks of specific operators)
- Refill LMT Karte account
- Use forwarding
- Find out account balance by dialing the key combination *120# and pressing the call button or by sending an SMS with the letter i to 29202010
Be prepared before you travel abroad!
- Only an activated LMT Karte may be used abroad.
- Find out in advance, which foreign networks support the LMT Karte. Not all foreign operators provide call-back, direct calling, internet and LMT Karte account management functionality.
- If for any reason you would like to discontinue using your LMT Karte abroad or start using it again, it is also possible. Find out how to do that and remember that it can be done only in the LMT network in Latvia.
Here you can find out more about using LMT Karte abroad.
Costs
Services used abroad are chargeable depending on the region and the network of the chosen operator. Enter the respective country at the top of the page to find out the applicable tariff.
Make sure that you use an LMT-friendly network! It will allow you to make considerable savings in non-EEA+ countries*.
Please remember!
Service Calls for Week and Week for All is available only in Latvia! If you would like to use your phone abroad, sign up to the basic tariff.
When you indicate that you would like to be charged per one MB, other data transfer services will be disconnected (if any), for example, Internet for Week. Charge per one MB will continue to apply in Latvia and in other countries, while you sign up to the Internet for Week or Internet for Week 1 GB. In this case Internet while Travelling will also be activated.
Make sure that you have enough money in your LMT Karte account before you leave – mobile devices can be used abroad only if at least the minimum charge is covered. To use the internet outside the EEA+ countries, the minimum account balance must be at least 1.00 €.
* EEA+ countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, as well as Ukraine and Moldova.
Questions and Answers
contact us (free of charge)