Invoice and Payments

A list of calls contains information about your calls, text messages, premium-rate services and monthly data consumption.

• If you have several numbers, you can receive an aggregated list of calls, or a separate list of calls for each number.
• Lists are available in an electronic or a paper format.
• You can also choose a one-off or a regular list of calls that will be sent together with your monthly LMT invoice.

If you would like to receive a list of outgoing calls together with your monthly LMT invoice, you also have to request a standard list of calls. It can be done via My LMT or at any LMT Customer Service Center.

You can also request a one-off list of calls for a specific period of time if it is less than 6 months ago. You can request this list at any time and at any LMT Customer Service Center.

If you would like to receive a list of calls that were made more than 6 months ago, ask at any LMT Customer Service Center and we will prepare a statement from our archives within 10 business days.

Please note!

• We offer these statements in an electronic form, and only in exceptional cases they may be prepared on paper.
• It is not possible to receive a statement about services that were received more than 18 months ago.
• Archive statements are not prepared about incoming calls, we do not offer detailed information about text messages, either.

If you need a list of incoming calls, ask at any LMT Customer Service Center.
The list will contain information about incoming calls and text messages (LMT messaging exchange number 29202020 will be indicated as a sender).

Please note!

• We offer the list of incoming calls in an electronic format, and only in exceptional cases it may be prepared on paper.
• The list of incoming calls is generated on a billing period basis. The list of incoming calls is available only for the last 6 months.
• Calls from numbers with Caller ID Blocking will not be listed. Instead, you will see “Private number”.
• In addition, calls received abroad, SOS calls, MMS data consumption and text messages received to provide “Event pricing” and “Subscription to messaging codes” services will not be included in the list of incoming calls.

To do that you require a list of calls with detailed information about text messages. This information will include not only incoming and outgoing calls, but also detailed data about senders and/or recipients of your text mes
sages.
If you would like to enjoy this option, please ask at any LMT Customer Service Center.

Please note!

• You will also be able to see numbers with activated Caller ID Blocking in the detailed list of text messages, as blocking only applies to calls.
• We provide detailed information only about text messages sent/received in Latvia.

• Charge for a list of calls for LMT postpaid services customers
  * The charge is calculated per number, and it depends on the number of billing periods included in the list.
  * Charge for a regular list of calls is included in your LMT invoice. You have to pay for a one-off list of calls, an archive statement or a list of incoming calls when you request this service.

• Charge per a list of calls for users of LMT Karte

Yes, a user of an LMT Karte may receive a list of those calls that were made during the last six months.

If you would like to receive a list of calls, please ask at any LMT Customer Service Center. You will have to pay on the spot, but we will send the list electronically later.