LMT Karte


Can I use my LMT Karte abroad?

Yes, it is possible to use the LMT Karte in most countries of the world! Before you leave, make sure that you will be able to use the LMT Karte and your phone in the chosen network and in the country of your destination.

Important!
To use your LMT Karte abroad, you have to have the BASIC TARIFF, your LMT Karte should be valid and the account balance should not be lower than the minimum charge.

If you have the WEEK FOR CALLS plan, please activate the BASIC TARIFF:

  • if you are in Latvia, text NS to 1626.
  • if you are abroad, dial *277#, press the call button and wait for a confirmation message.

What is the minimum charge?

Minimum charge is the amount that is necessary to pay for the first charging unit: first 30 seconds of a call in the EEA countries and 60 seconds in other countries, first second of an incoming call and the first KB in the EEA countries, first 32 KB in other countries and the charge applied to one text message. Please remember that charging depends on your location and the type of call.


Should I activate the possibility of using my LMT Karte abroad?

If you have the BASIC TARIFF plan, this option is activated automatically.

If you have the WEEK FOR CALLS plan, please activate the BASIC TARIFF:

  • if you are in Latvia, text NS to 1626
  • if you are abroad, dial *277#, press the call button and wait for a confirmation message.

Can I call abroad like in Latvia?

Yes, but only in networks of specific providers. The called number should be entered in the international format.

In other networks you will have to use a different dialing option, i.e. the s.c. call-back. It means that you will have to enter a specific combination of keys and wait for a call from +37129202014. When you answer, you will be connected to the called party.


Can I receive text messages in other countries, if they are sent from the LMT homepage?

Yes, if you have activated the possibility of receiving text messages from the LMT homepage.


Can I receive text messages in other countries if my daily LMT Karte limit has been reached?

Yes, you can receive text messages irrespective of your LMT Karte balance.


What is the charge for services abroad?

The charge depends on the country and the chosen network. You can check the tariffs in the ABROAD section of our homepage by entering the respective country in the tariff calculator at the top of the page.

Important!
The balance of your LMT Karte should not be lower than the minimum charge.


Why is call-back necessary?

If you use the LMT Karte, when you call from the EEA to other countries or from countries other than the EEA states, it is recommended to use the call-back – this option is less expensive. Besides, not all operators provide direct calling services.

In countries where both options are available, call-back is a better choice. Furthermore, the charge is calculated per second.


Should I pay for the call-back if the called party does not answer or the line is busy?

If the called party does not answer, you have to pay only for the call-back connection that is calculated on the basis of seconds.


What is the charging unit for calls in other countries?

The length of call-back is calculated in seconds.

Incoming calls and direct calls are charged depending on the region and the called number.

  • In the EEA countries direct calls to Latvia are charged just like at home – on per second basis, calls to other EEA countries – for the first 30 seconds and then on per second basis, but calls to other countries – on per full minute basis. Charge for incoming calls in the EEA is calculated on per second basis.
  • In other countries the charge for direct calls and incoming calls is calculated on per full minute basis.

Can I use the Internet and send MMS when I am abroad?

Yes, with an LMT Karte it is possible to use the Internet in most countries of the world.

Important!
Please make sure that you have the BASIC TARIFF and that you have activated the possibility of using the Internet in other countries in the settings of your phone.


How can I refill an LMT Karte abroad?

Various options are available – study all of them to find out how to refill an LMT Karte.


How can I find out the balance of my LMT Karte abroad?

You can find out what is the balance of your LMT Karte free of charge by dialing *120#. You will receive a message with the account balance, expiry and use-by dates.

Other options (paid) that you can use to find out the account balance

  • Text i to 29202010
  • Use call-back by dialing *100*29202010#
  • Use direct calling to call the LMT Karte customer service system by dialing +37129202010

Can I disable the possibility of using my LMT Karte abroad?

If you would like to disable and re-enable this option, text the following to 1688:
- to disable V–
- to re-enable* V+

Important!
This option is available only in the LMT network in Latvia!

*Send a command, if you would like to activate the service now. Information about consumer’s right of withdrawal. In case of a one-off purchase, the service is provided immediately, and there is no right of withdrawal.


* Text a command, if you want to subscribe to the service for a specified fee already now. Information about the right of wirhdrawal (lv). In case of one-time purchase, the service is provided at once, without applying the right of withdrawal.
Aizvērt

Lūdzu, atjaunini pārlūkprogrammu uz FireFox, Chrome, Safari vai Internet Explorer 9. Paldies!