For your safety

How to react to a call or a text message about participation in a lottery or winning?

Be prudent! If you have not participated in any lotteries and if the caller does not seem trustworthy, it is highly probable that this is a malicious call or text message. If you have any doubt, contact the company that the caller represents. If you are asked for any personal information (identity code, account number, etc.) during such calls or texts, never disclose it! Please inform us about such cases, indicating the number from which you received the call or the message.

How can I check if someone is trying to defraud me?

If you have any doubt about the incoming calls or messages, please contact us by calling 8076 8076 or by e-mail and indicate who called or sent the message to you, and what was its content.

What should I do if I have received a call from an unknown foreign number?

Be prudent! To prevent fraud and avoid unpleasant “surprises” in your next invoice, before you return such calls please make sure that this number is not a foreign premium-rate or satellite network number, as the costs may reach several euros per minute.

Use the international phone code menu to determine the country of origin and then find out the costs.

If you suspect fraud, please contact us by e-mail or call 8076 8076.

What should I do if I receive a text message from an unknown sender inviting to open a link?

Be prudent! We recommend not to open this link, as it may contain a virus that may damage your device or data, as well as arbitrarily perform various activities, e.g. send text messages to all numbers saved in your address book.

If you suspect fraud, immediately contact us by calling 8076 8076.

* Text a command, if you want to subscribe to the service for a specified fee already now. Information about the right of wirhdrawal (lv). In case of one-time purchase, the service is provided at once, without applying the right of withdrawal.

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