For your safety

What is a SIM card?

SIM card is an electronic device that stores parameters of available LMT services and data for customer identification and authentication in the LMT network.

What should I do if my SIM card is damaged?

If you have any suspicion that your SIM card is damaged, come to the closest LMT Customer Service Center – we will check if it functions. If the SIM card is damaged, we will substitute it.

What should I do if I would like to get a new SIM card, but keep my current number?

You can exchange your SIM card at any LMT Customer Service Center and keep your current number.

What should I do if I see an error message on the screen?

It is possible that you may see an error message when you insert a SIM card in your phone.

Enter PUK code
It means that the PIN code of your phone is locked. The original PIN and PUK codes are indicated on the packaging of your SIM card – please enter the PUK1 code and your phone will be unlocked! If you have not kept the packaging, please call 8076 8076.

SIM card cannot be registered
It is possible that this SIM card is not active. Please call 8076 8076.

Insert SIM card
Make sure that your SIM card is correctly inserted. Try to take it out and then reinsert – in most cases this simple fix solves the problem.
If you still see an error message on your screen or there is a message that is not described here, and you do not know how to proceed – call 8076 8076 at any time.

What is a Micro SIM card?

Micro SIM card is smaller than the regular SIM card – only 15x12 mm. You will need a micro card if you have one of the latest smart phone models, e.g. iPhone, Samsung Galaxy, etc.

How can I save information from my SIM card in the memory of my phone?

See your phone’s instructions for use to find out how to copy and paste information, as each model of a mobile phone may have a different system.

What are the technical parameters of an LMT Karte SIM card?

Key parameters of an LMT Karte SIM card are as follows:

  • 16 Kb memory
  • 250 entries in the address book
  • 15 text messages
  • power voltage: 3 V
* Text a command, if you want to subscribe to the service for a specified fee already now. Information about the right of wirhdrawal (lv). In case of one-time purchase, the service is provided at once, without applying the right of withdrawal.

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