Mobile content services are provided by various content providers, and these services can be purchased via a text message or a call, as well as online. Content providers are responsible for supplying complete and accurate information to you as a user, e.g. a description of a service and charges, subscription and cancellation procedure, contact details.
To protect your interests, Latvian mobile operators have prepared a code for mobile content services – pursuant to the code, all content providers are obliged to apply uniform principles to the provision of these services. Please read the Code for Mobile Content Services (lv).
Please contact the respective mobile content provider.
We recommend to find out how you can cancel a service by contacting the respective service provider. If you subscribed to a mobile content service via a text message or online, you can terminate your subscription by sending a text message. Text STOP to the number from which you receive text messages about the service or to the number you used to subscribe to this service. Please note that cancellation of one service does no cancel other mobile content services, if any.
You will be charged for your text messages to the number of the respective service according to your tariff plan.
You are charged for online activation of services depending on the type of Internet that you use via your handset.
Charges for calls are determined by the service provider, and it depends on the called number.
Please check the charges in advance!
It is possible that you have indicated that you would like to receive the service by some other means, e.g. by e-mail or by calling the service provider. Please check!
It is also possible that you might have left your phone unattended and someone has subscribed to a premium-rate service without your permission. To find out what has happened, please contact the respective mobile content provider.