What documentation is required to become an LMT customer?
Irrespective of where you sign up to be our customer – in the LMT e-store, Customer Service Center, dealer outlet or via a consultant elsewhere, you will have to produce a proof of identity (passport, ID card). In cases stipulated by the laws and regulations, the Customer Service Representative may ask for a permission to make a copy of this document and confirm in writing that it is intended for submission to the LMT. It is important that we identify and verify the identity of our customers to exclude any possibility of fraud and eliminate the risk of disclosure of confidential information.
Information about a customer will be compiled and processed only for the purposes of transactions. But if you prefer that your ID is not copied, please inform the Customer Service Representative accordingly. Our representative will help you fill in a request with your personal data to ensure that our services can be provided to you.
Remember! You can always ask the LMT to correct your data, as well as to refuse a permission to make copies of your documents. Our Customer Service Representatives will always offer the necessary explanations about the processing of personal data.
It allows to stay in touch with your loved ones and saves time and effort as you do not have to explain the change to your business partners, when you call them. You will not have to notify everyone that you have a different number. Remember, that many people do not answer calls from unknown numbers!
How can I become an LMT customer without changing my number?
It is very simple – just fill in an online request in the Join the LMT! section. We will deliver the LMT services agreement and the SIM card to you by courier free of charge.
Of course, you can also come to any LMT Customer Service Center – in this case you will be able to promptly sign the agreement and receive the SIM card.
If you currently have a pre-paid call card of another operator, you will have to enter the series number of your SIM card (indicated on the card) in your request.
If you currently have a permanent connection of another operator and the number will have a different owner after you join the LMT, we will need a freely drafted request. Please indicate that you would like to have your number registered with the LMT and that it will be used by another person. Please remember to indicate the name and the identity code of the new owner. Please fax us the signed request to 67773156 or send it by e-mail to firstname.lastname@example.org.
Pursuant to the Procedures for retaining customer numbers of the Public Utilities Commission, a mobile connection number should be activated within one business day, and a fixed number – within 10 business days from the effective date of your contract.
* Text a command, if you want to subscribe to the service for a specified fee already now. Information about the right of wirhdrawal (lv). In case of one-time purchase, the service is provided at once, without applying the right of withdrawal.