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What is Spotify?

Spotify is an app that allows to listen to music via your handset. Download and install Spotify on your phone or tablet, or open the Spotify homepage on your computer and listen to your favorite songs online (by webstreaming) without any need to download the audio files. 

There are more than 30 million songs in the Spottily library – performers from various countries, bands, albums, and Spotify playlists for any situation, preference or interest.

What benefits and Spotify options does the LMT offer?

It is possible to purchase Spotify Premium and include the subscription fee in your monthly LMT invoice. Find out more how to activate the LMT Spotify Premium!

How can I activate the LMT Spotify Premium?

Spotify Premium for 6.99 € is available to all LMT customers, who have access to premium-rate services. You can subscribe to Spotify Premium on our homepage, in the Spotify section of the LMT Straume app or HERE.

How can I activate the LMT Spotify Premium?

Spotify Premium for 6.99 € is available to all LMT customers, who have access to premium-rate services. You can subscribe to Spotify Premium on our homepage, in the Spotify section of the LMT Straume app or HERE.

What should I do if I have already subscribed to Spotify Premium, but would like to use a different option?

First, it is necessary to cancel your Spotify Premium (you will be able to continue using it until the expiry of the subscription period) by logging in the Spotify homepage

After the expiry of the above period the status of your Spotify account will be changed to FREE and you will able to use another LMT service.

If I already have Spotify, should I set up a new account to use the LMT offer?

No! If you would like to subscribe to Spotify Premium via the LMT, new account is not required.

If you already have Spotify Free, please follow the directions to subscribe to Spotify Premium.

If you already have Spotify Premium, you will have to cancel it on Spotify homepage, and after the expiry of the current subscription period you will be able to use the LMT offer.

What should I do if I have activated Spotify Premium in the wrong account?

To cancel Spotify Premium and reactivate it in another account, please contact us or come to the closest LMT Customer Service Center.

Why is my Spotify Premium updated as Free?

It is possible that you have two Spotify accounts – one is LMT Spotify Premium, and the other is Free, and you are using the latter. If you have any questions, do contact us – we will help!

What should I do if my Spotify Premium has “disappeared”?

It is possible that you are using a different Spotify account. We recommend to log out and then to sign in your Spotify account once more.

If I would like to use the Spotify via my handset, tablet or computer, should a set up a new account for each device?

No, you should not open a new account! As Spotify is a cloud service, you can use various devices to open the same account.

In how many devices can I use my Spotify Premium?

Any user of Spotify Premium may save and synchronize 3333 songs on three devices, but they can be simultaneously played only in one of them. If you would like to use a fourth device, the older one will be deleted. 

If you have any problems with the Spotify app, delete and re-install it.

What should I do if I have Spotify Premium but I still see “Free” in the settings?

Log out and then log in your Spotify account – you will have access to Spotify Premium.

What should I do if I have forgotten my Spotify password?

This problem can be easily fixed – open the Spotify homepage and reset your password and/or receive a reminder about your username.

If you indicated an incorrect e-mail address when you registered, we will not be able to help, please contact the Spotify team

If you set up your Spotify Premium account via Facebook, the password should be reset in the Facebook site.

What should I do if I would like to use Spotify abroad?

As mobile Internet services in other countries are more expensive than in Latvia, we recommend to use the offline mode.

What should I do if I would like to listen to songs offline?

Choose your songs and enable Available Offline (it is possible only during an active Internet session), then enable the offline mode.

What should I do if I would like to cancel the LMT service and close my Spotify Premium?

If you would like to cancel your Spotify Premium subscription with the LMT, text STOP to 1605.

* Text a command, if you want to subscribe to the service for a specified fee already now. Information about the right of wirhdrawal (lv). In case of one-time purchase, the service is provided at once, without applying the right of withdrawal.
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