|Consent||Customer group||SMS command for giving consent||SMS command for revoking consent|
Permission for processing personal data in order to offer services, latest developments, news, including to send individual greetings and surveys to your contact phone (calls and SMS)
|Customers of LMT and other merchants|
|Electronic communications metadata for individual cooperation|
Permission for processing electronic communications metadata, incl. traffic data, including amount used, type, device, date, time, duration in order to provide value added services, by making offers that best suits your interests, needs and habits, and to provide support in service use
|Only LMT customers||METADATI||METADATI STOP|
|Automated processing, including profiling for individual cooperation|
Permission for processing personal data for taking individual decisions in an automated way, including by profiling total length and amount of cooperation, incl. by profiling and receiving information on creditworthiness also from third party databases, in order to ensure faster servicing and making offers that best suits your interests, needs and habits
|Only LMT customers||AUTO||AUTO STOP|
|Location data for individual cooperation|
Permission for processing location data, including device location – connection point address and geographical address, and information about the places of interest in order to provide value added services, by making offers that best suits your interests, needs and habits, and provide support in service use, including by informing on the services, technologies, cultural and sports activities available in a specific place
|Only LMT customers||VIETA||VIETA STOP|
|Loyalty data for individual cooperation – LMT offers|
Permission for processing personal data, retaining contact data and transaction loyalty data, including creditworthiness data, so that in two years after the last transaction be able to offer services, latest developments, news, including to send individual greetings and surveys to your contact phone (calls and SMS)
|Only LMT customers||SADARBIBA||SADARBIBA STOP|
If you would like to have information about LMT news, hot topics and offers sent to your phone, you have to provide your consent to receive news and offers. It will take just a moment!
To consent, text JAUNUMI to 29307777 from the phone where you would like to receive this information. Your consent can be withdrawn at any moment by texting JAUNUMI STOP to the same number.
If you change your mind – text another request. You can also easily inform about any other phone that you have – text the request from that phone, too. You can also correct information about the current phone. If you convey your phone to another individual, please inform us so that we can implement these changes and fulfill the wishes of the new user. Withdrawal will apply to further processing, but will not affect the completed processing activities. Consenting and withdrawing are voluntary and do not impose additional obligations.
Subscription to news serves as a confirmation that you have read this information and agree that the LMT, acting as a controller, processes your data pursuant to your consent – telephone number, if provided, e-mail and other contact details to contact you by phone and a text message and, if additionally provided, by an e-mail with smart e-marketing to offer various services, incl. news, hot topics, individual greetings from the LMT and surveys.
Consent is valid until its withdrawal or discharge whatever takes place first. Any situation when more than six months have passed since the last communication and no further exchange of information is expected, can be considered a discharge.
Taking care of the customer's ability to fulfil his/her obligations in the long term within the credit limit transactions (e.g., when choosing a service, receiving or purchasing a device), the customer's creditworthiness can be checked by evaluating the data of the customer's and LMT's cooperation so far and information from third-party credit information databases. The creditworthiness may also be checked if an additional issue related to the conclusion of a transaction is added, changes are made during the validity term of the existing agreement (including in connection with the extension of the invoice term) or additional services that increase credit risk are purchased. Such data processing is conducted on a transaction basis in order to be able to determine the most appropriate transaction amount for the customer and to enable the customer to meet his/her obligations in the long term.
In addition, the customer has the opportunity to give his/her consent to data processing also from third-party debt history databases – this enables even more accurate assessment of the most suitable solution for a particular customer. Consent can be easily revoked at any time by informing LMT and without affecting the data processing performed until the time of revocation of consent.
In order to assess the customer's true creditworthiness, it may be necessary to check third-party databases as regards customer's representation, incl. authorized persons and officials. We perform such processing if consent has been obtained.
This consent may be given in the context of a specific transaction or, in order to secure transactions even faster, in the context of future cooperation. We remind you that consent can be easily managed at My LMT –> Profils (Profile) –> Piekrišanas (Consents). Giving of consent is a confirmation that the customer and the persons associated with the customer's representation are informed about the data processing performed by LMT for the purpose of concluding and securing the customer's transactions.
If the creditworthiness is insufficient or negative, the transaction may be refused, or a smaller credit amount may be secured. We care about long-term cooperation with the customer, as well as that the concluded obligations meet the customer's needs and do not cause difficulties in fulfilling them, so we do whatever necessary for any customer who wants to receive credit limit-related services to make informed choices. Our customer advisors are always at the customer's disposal so that together they can find the most suitable solution. Besides – so as not to be discouraged by the refusal of a long-term contract, if any – please be informed you that it does not in any way restrict the customer to choose our products by making a full payment. In LMT Customer Service Centres and e-store we offer a wide range of products suitable for every customer's needs and taste.
In order to process the issue as quickly as possible and save the customer's time, automated solutions can be used within the information processing. This makes it possible to identify the amount of information more accurately and to assess the facts as objectively as possible. In order to make automated decisions and evaluate the customer's creditworthiness in cases of transactions related to the credit limit of the device, for example, when purchasing goods by installments or entering into a lease agreement, LMT uses credit information from AS CREFO Birojs. Information about the processing of personal data conducted by CREFO Birojs is available here: https://crefobirojs.lv. The following data are processed in the automated decision-making solution: personal identification data, creditworthiness evaluation data – credit rating, data on the use of LMT products and services.
If the customer finds the answer provided incomplete, including the refusal to conclude a transaction, for example, in case of insufficient credit information, the customer has the opportunity to request the involvement of our specialists in the assessment of the situation. In this case, we will invite you to submit a written request, attaching information that would enable to re-evaluate the possibilities of cooperation. Our specialists will consider each such request individually and provide an answer.
When processing personal data, we comply with the requirements of laws and regulations, as well as the principles of protection of data subjects and consumers, including in the field of responsible lending.
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